Returns
We want you to love every piece you buy from AuroraThreadz.
If for any reason you’re not completely satisfied with your order, we’re happy to help!
You can return your item within 30 days of receiving it, as long as:
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The item is unused, unworn, and in its original packaging.
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The tags and labels are still attached.
Once we receive your return, we’ll inspect it and process a refund or exchange whichever you prefer.
Please note:
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Return shipping costs are not covered unless the item was faulty or incorrect.
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Refunds will be made to your original payment method.
To start a return, email us at aurorathreadz@gmail.com with your order number and reason for return.
We’ll guide you through the next steps quickly and easily.
Thank you for shopping with AuroraThreadz your trust means everything to us!