Help & Support

At Aurora Threads Minimal, we’re here to make your shopping experience simple, smooth, and stress-free. Below you’ll find answers to common questions and ways to reach us if you need extra assistance.

🔹 Ordering

• Browse our collections and add items to your cart.

• Proceed to checkout and enter your shipping + payment details.

• You’ll receive an order confirmation email once your purchase is complete.

🔹 Shipping

• Orders are processed within 1–3 business days.

• Standard and express shipping options are available at checkout.

• A tracking number will be emailed to you once your order has shipped.
  👉 See our [Shipping Policy] for full details.

🔹 Returns & Exchanges

Not in love with your order? No worries.

• You can return or exchange eligible items within [12 days, e.g., 14–30 days] of delivery.

• Items must be unworn, unwashed, and in their original condition.
  👉 See our [Return & Refund Policy] for instructions.

🔹 Payments

We accept all major credit/debit cards, PayPal, and secure online payment methods.

🔹 Size & Fit

Each product includes a size guide to help you choose the best fit. If you’re unsure, reach out and we’ll be happy to help.

🔹 Contact Us

Still need help? We’ve got you covered.

📧 Email: [aurorathreadz@gmail.com]
⏱ Response Time: within 24–48 hours (Mon–Fri)