FAQ's

1. What is Aurora Threads?

Aurora Threads is a clothing brand focused on timeless, minimalist fashion. Our pieces are designed to be versatile, comfortable, and built to last—perfect for a clean and effortless wardrobe.

2. Where do you ship?

We currently ship both locally and internationally. Shipping availability and costs will be shown at checkout based on your location.

3. How long does shipping take?

• Standard Shipping: [10–15 business days]

• Express Shipping: [ 5–10 business days]
  Delivery times may vary depending on your location and customs processing.

4. How do I track my order?

Once your order has shipped, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.

5. What payment methods do you accept?

We accept secure payments via credit/debit cards, PayPal, and other major online payment providers available in your region.

6. Can I return or exchange an item?

Yes! We want you to love your purchase. If you’re not satisfied, you may request a return or exchange within [Insert timeframe, e.g., 14–30 days] of receiving your order, as long as the item is unworn, unwashed, and in its original condition. See our Return & Refund Policy for full details.

7. Do you restock sold-out items?

Some of our bestsellers are restocked, but many pieces are limited to keep our collections unique. We recommend signing up for our newsletter or following us on social media for restock updates.

8. Are your clothes true to size?

Yes, our clothes are designed with a comfortable and standard fit. A detailed size guide is available on each product page to help you choose the right fit.

9. How can I contact customer support?

You can reach us anytime at:
📧 Email: [aurorathreadz@gmail.com]
We aim to respond within 24–48 hours.